ADA / Accessibility
The 121 Financial Ballpark is committed to providing all guests with a clean, safe and fun experience.
FOR WHEELCHAIR USERS AND MOBILITY-IMPAIRED USERS
121 Financial Ballpark, and all ASM Global managed venues, meet or exceed all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, phones, ATMs and counters are accessible to guests with disabilities. Additional services are listed below.
ACCESSIBLE DROP-OFF
Passengers may be dropped off at designated locations determined by each venue.
SERVICE ANIMALS
Trained guide dogs or service animals are permitted to assist guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of ticket purchase. All other animals are prohibited.
ELEVATORS
Elevators are located throughout each venue when necessary for wheelchair access to all levels.
TELEPHONES
Accessible telephones are available on each level. TDD machines and volume-enhanced phones are available.
EMERGENCY EVACUATION
Staff members have been trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety.
FIRST AID
A full-service first aid station on the arena concourse will be supplemented by roving emergency medical technicians. Please contact an usher if you need medical assistance.
FAQ
Yes, Wheelchair accessible seats are available in all price levels. One companion ticket may be purchased with each wheelchair accessible ticket. You may purchase handicapped-accessible seating in person at the Box Office during normal business hours. Please call the Jumbo Shrimp box office for more details (904) 358-2846